Privacy Policy
1. Introduction
This Privacy Policy explains how Restilla ("we," "us," or "our") collects, uses, and protects information when you use our Restilla digital loyalty card platform.
Contact: contact@restilla.com
2. Information We Collect
From Merchants
- Account Information: Name, email address, password (encrypted)
- Business Information: Business name, logo, card design preferences
- Payment Information: Processed securely by our payment provider (Merchant of Record)
From Customers (via Merchants)
- Anonymous Identifiers: Random customer IDs (no personal information required)
- Loyalty Data: Points or stamps balance, transaction history
- Browser Storage: localStorage and cookies to persist card access
- Technical Data: Device type, browser information
3. How We Use Information
- Provide and operate the Service
- Generate and display digital loyalty cards
- Store customer preferences via browser storage
- Process payments
- Send service-related notifications
- Improve the Service
- Comply with legal obligations
4. Data Sharing
We do NOT sell your data.
We share data only with:
- Service Providers: Hosting, payments (Merchant of Record), email
- Legal Requirements: When required by law
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of Cookies We Use
- Necessary Cookies: Required for the operation of the site (e.g., remembering your session).
- Analytics Cookies (Google Analytics): We use Google Analytics to collect information about how visitors use our site. This helps us improve our Service. Google Analytics uses cookies to identify unique users and track their behavior.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"). The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
You can prevent Google Analytics from using your information by:
- Selecting your preferences in our **Cookie Consent Banner**.
- Manually resetting your choice: Manage Cookie Consent
- Installing the Google Analytics Opt-out Browser Add-on.
6. Browser Storage
In addition to cookies, we use localStorage to:
- Remember your loyalty card when you return
- Persist your customer ID across sessions
- Improve user experience
You can clear this data anytime through your browser settings.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Active accounts | Duration of service |
| Inactive accounts | 2 years after last activity |
| Transaction records | 7 years (legal requirement) |
8. Your Rights
You have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion
- Portability: Export your data
To exercise your rights, contact: contact@restilla.com
9. Security
We implement encryption in transit and at rest, access controls, and regular security reviews.
10. Contact
Restilla
Email: contact@restilla.com